Low cost economies have become attractive for the sourcing of products and components but all too often the basic technical skill levels once held in our industries have tended to slowly disappear resulting in more technical support expected from the remote supplier.
Recognising our unique independent position, customers rely on our assured confidentiality and are delighted to have the opportunity to retain a virtual extension to their business for technical advice and support.
We are happy to sign Non-Disclosure Agreements with our clients before commencing on any discussions and projects.
Technical Support Services
"Detailed product specifications and submittal sheets are vital for ensuring that the correct product is ordered and supplied."... Read More
Instruction Manual (IOM)
"Comprehensive Installation, Operation and Maintenance documentation is essential in avoiding expensive on-site call-outs and ensuring that the product is installed... Read More
"For many of our clients, we are a virtual extension to their business, available at the end of a telephone... Read More
Application Data Sheets
"Application Data Sheets are a great marketing tool and a must have record of application challenges where customised solutions have... Read More
Flow Data Charts & Manuals
"We have extensive experience in selecting and sizing regulating valves in HVAC applications and understand the importance and value of... Read More
"Using our years of experience and our combination of technical and commercial skills we can provide you with an all-round... Read More